Privacy Policy
The purpose of the privacy policy (hereinafter the "Policy") is to explain to you the rules governing the various processing operations that may be carried out when you use our website, accessible from the URL address: www.montedostouris.com (hereinafter the "Website").
The processing of personal data implemented through the Website is the responsibility of Monte dos Touris.
Monte dos Touris, Vale Seco, 7540-068 Santiago do Cacém
E-mail do Responsável pela Proteção de Dados na Instituição: montetouris@gmail.com
As the person responsible for processing your Personal Data, we do everything in our power to protect your privacy when you visit our Website.
This Policy allows you to learn more about the origin and use of your Personal Data and your browsing information processed when you visit our Website.
1. Protection of your personal data
In accordance with the Regulation, we list all processing operations carried out in a processing register that we make available to the competent authorities.
All information you may provide to us during your visits to the Website is strictly confidential. This information is necessary for the purposes of processing it.
1.1. What Personal Data is collected and processed?
The information that may be collected and processed is as follows:
- Identification data and contact details: your first name, surname, postal address, telephone number, email address, language and the country from which you interact with us;
- Connection, geolocation (only with your consent) and browsing data;
- Personal preferences: This includes your cookie preferences.
When we ask you to enter your personal data to access a feature, some data are mandatory fields, as they are data we need to allow you to access this feature (for example, to register your reservation we need your first and last name).
It is important that the personal information shared about you is accurate and up to date.
We do not process any personal data that could be qualified as "sensitive" (information relating to racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sexual life) when accessing the Personal Data Regulations.
In this regard, it is specified that our Website is not intended for children and that, therefore, we do not process any data relating to them.
We undertake not to transfer your personal data to third parties, unless otherwise specified in Article 1.3.
1.2. For what purposes are your Personal Data collected and processed?
The Personal Data listed above may be collected and processed for the following purposes:
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Reservation and order management
The processing of your data is necessary to keep you informed about the status of your reservation, the summary of your reservation, accept your payment, etc.
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Access to customer support service
We process your Personal Data as part of our customer support service to respond to your requests, in particular using the contact form.
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Improve our services
We process your browsing and booking data for analysis and statistical purposes. This data allows us to analyze how you use our Website and improve its user experience and quality.
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Marketing
1.3. Who are the recipients of your Personal Data?
While using our website, you may receive information from third parties with whom we collaborate to offer you certain services. These may include:
- Accredited financial institutions and storage centers;
- Fraud detection and prevention entities;
- Service providers related to marketing, communication and advertising.
Personal Data collected from the Website is primarily processed by the Data Controller's internal services.
However, we may share your information with the third parties listed above for the following reasons, among others:
- make payment in the case of accredited financial institutions and storage centers;
- optimize your experience on our Site and improve our services for service providers related to marketing, communication and advertising.
We require third parties who receive your personal data to commit to complying with the Personal Data Regulation. The third parties listed above may only use your personal information in accordance with our instructions and not for their own use.
Your login and navigation data may also be transferred to Google Analytics.
We may also disclose your Personal Data to respond to an injunction from legal authorities.
1.4. How long is your Personal Data kept?
We will retain your personal data for the period strictly necessary for the purposes for which it was collected. As a rule, reservation data will be retained for 10 years after the last commercial interaction, for the purposes of complying with legal obligations, particularly tax and accounting obligations (under Article 123, No. 4 of the IRC Code) and to defend rights in the event of disputes.
We may also retain your data for research or statistical analysis; it will then be anonymized.
The Data Controller may also retain your data for research or statistical analysis. Since these data are then anonymized, the Regulations do not impose a retention period, as it is no longer possible to "re-identify" you later.
2. Internet Browsing Security
2.1. Integrity of your data on the Internet
The Site has appropriate security measures in place to prevent any loss, unauthorized use or access, modification or disclosure of your Personal Data.
All personal data collected is stored on secure servers. The Data Controller has also implemented procedures to manage any personal data breaches.
2.2. Malicious uses
It's recommended that you only connect to secure networks, preferably private ones. Be aware of the risks involved with public Wi-Fi networks.
Regardless of the Data Controller to whom you voluntarily transmitted your Personal Data, and given the nature of the Internet, other operators, unconnected to the Data Controller, may collect your Personal Data without your consent, particularly while you browse the Internet. Therefore, we recommend that you install antivirus and anti-spyware software on your computer and update it regularly.